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Itho Daalderop Heat Pump Error Code A1 22

Call a professionalReviewed November 2026Checked against manufacturer documentation
What this code means
A1 22: The phase sequence in the wall socket is not clockwise (right-rotating)

The WPU 5G compressor runs on a 3-phase supply and needs a clockwise rotating field. If two phases are swapped, the heat pump refuses to start and shows code 22. The fix is swapping two phases in the wall socket; that is work for an installer or electrician.

Applies to: Itho Daalderop WPU 5G (including WPU-I, WPU-C, WPU-E, WPU-GE, WPU-KC and WPU-COE 5G)

Fix level
Call a professional
The checks on this page are preliminary. The likely fix involves a part, wiring or the control board.
Time to run the checks
About 15–30 minutes
For the 3 checks on this page — not a full repair.
You may need
No special tools
The checks below use basic household items only.
Parts that may be involved
None usually
Parts are model-specific; see the note below before ordering.

Common causes

  1. Phases L2 and L3 were connected swapped, during installation or after work on the meter cupboard
  2. The heat pump's supply was connected incorrectly after a change to the electrical installation

What to check, in order

Safety first. Switch the heat pump off at the breaker before checking anything. Never open the refrigerant circuit or the electrical boxes — refrigerant work requires F-gas certification. The checks on this page stay on the outside: power, settings, filters and pressure where your manual allows it.
  1. Write down the code and check whether work was recently done on the meter cupboard, the wall socket or the heat pump's supply; tell the installer.
  2. Check whether other appliances in the home work normally; a wrong phase sequence sometimes affects more than just the heat pump.
  3. Do not work on the wall socket or meter cupboard yourself. Have an installer or electrician swap phases L2 and L3.

Clear the code and test

  1. Fix what the checks above found first — a filter cleaned, a setting corrected, power restored. Clearing the code without fixing the cause only brings it back.
  2. Make sure the heat pump has power and the controller is set to heating or hot water, as you need it.
  3. Restart the unit as your manual describes and give it time: a heat pump can take ten to twenty minutes to start a full cycle.
  4. If the unit runs a full cycle with no code, the fault is cleared. If the code returns, write down the code and what the unit was doing (heating, hot water or defrosting) before calling a technician — it speeds up the diagnosis.

When to call a professional

This code usually points to a faulty part, wiring or the control board on a Itho Daalderop heat pump. Run the checks above to rule out the simple causes, then book a technician — and book one straight away if any of these apply:

  • The code comes back after you have run the checks and a test cycle.
  • You smell burning, see sparks or scorch marks, or the breaker trips.
  • Water is leaking and you cannot stop it.
  • The fix needs panels opened beyond what your manual describes, or a part tested with a meter, and you are not set up for that.

When you call, give the brand, the code A1 22, your model number (on a label on the type plate, usually on the side of the unit) and the checks you already ran. It shortens the visit.

Repair or replace?

This fault is in professional territory: the fix usually means a major part or board-level work, and the labour adds up. If your machine is already well into its service life, get the repair quote first, then compare it with the price of a current equivalent model before you decide. Paying a large share of a new machine's price to repair an old one is rarely the better deal; replacing a machine over one cheap fault is wasteful too.

Questions people ask about A1 22

What does A1 22 mean on a Itho Daalderop heat pump?

A1 22 means: The phase sequence in the wall socket is not clockwise (right-rotating). The WPU 5G compressor runs on a 3-phase supply and needs a clockwise rotating field. If two phases are swapped, the heat pump refuses to start and shows code 22. The fix is swapping two phases in the wall socket; that is work for an installer or electrician.

Can I fix Itho Daalderop A1 22 myself?

Only the preliminary checks. Code A1 22 usually means a part, wiring or the control board has failed, which is a technician job. Run the checks to rule out simple causes before you book.

How do I clear Itho Daalderop A1 22?

Fix what the checks above found first — a filter cleaned, a setting corrected, power restored. Clearing the code without fixing the cause only brings it back. Make sure the heat pump has power and the controller is set to heating or hot water, as you need it. Restart the unit as your manual describes and give it time: a heat pump can take ten to twenty minutes to start a full cycle.

Sources checked

The meaning and checks for this code were checked against the sources above in November 2026. Codes vary by model and region; if your manual lists a different meaning for your exact model, follow the manual.

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